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An eBay seller cancelled a whole multi-item order over one missing piece and got negative feedback on each

The seller says they could not supply one item in a bulk order. They were advised to contact the buyer first, but the buyer did not answer, so they cancelled the entire order. The buyer then left negative feedback on every item in it, and the seller asked how other sellers handle this and how to keep it from happening again.

eBay seller, eBay Community (opens in a new tab), posted . Retold in our words; names left out of our retelling. Published here .

All stories from eBay Community on HourSaved

This card was published automatically after checks: the source page opened, our evidence was found on it word for word, the date matched, and a second AI reviewer agreed. Found a mistake? Email [email protected].

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