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An eBay seller was charged for a return label after a buyer said the item did not match the listing

The seller says a buyer asked to return an item and reported that it did not match the description. In the seller's view, the item matched the listing text and photos exactly. They say the cost of the return label was then charged to them rather than to the buyer, and they asked other sellers whether anything could be done about it.

eBay seller, eBay Community (opens in a new tab), posted . Retold in our words; names left out of our retelling. Published here .

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This card was published automatically after checks: the source page opened, our evidence was found on it word for word, the date matched, and a second AI reviewer agreed. Found a mistake? Email [email protected].

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